Terms of service


Welcome to C-SHARK. By using our website or placing an order with us, you agree to the following Terms & Conditions.

1. General

C-SHARK is a Bangladesh-based fashion and accessories brand. We reserve the right to update, modify, or discontinue products, services, prices, and website content at any time without prior notice.

2. Products

We make every effort to display our products, colors, and details as accurately as possible. However, slight differences may occur due to lighting, photography, screen settings, or manufacturing variations.

Product availability may change without notice.

3. Orders

By placing an order, you confirm that the information provided, including your name, phone number, and delivery address, is accurate and complete.

We reserve the right to contact you to verify an order before dispatch.

An order may be cancelled by C-SHARK if the provided information is incorrect, the product is unavailable, or we identify an issue that prevents us from fulfilling the order.

4. Pricing & Payment

All prices displayed on our website are in Bangladeshi Taka (BDT) unless stated otherwise.

We currently offer Cash on Delivery where available.

Prices and promotions may change at any time. Any price change will not affect an order that has already been confirmed, unless there is an obvious pricing or technical error.

5. Delivery

We deliver across Bangladesh.

Estimated delivery times:

  • Inside Dhaka: 1–2 days

  • Outside Dhaka: 1–3 days

Delivery times are estimates and may vary due to courier delays, weather, holidays, strikes, incorrect addresses, or other circumstances beyond our control.

Customers are responsible for providing a correct and complete delivery address and contact number.

6. Returns & Cancellations

C-SHARK does not accept returns simply because of a change of mind or personal preference.

Returns are only considered for valid issues such as:

  • Damaged products received upon delivery

  • Wrong product received

  • Manufacturing defects

Any eligible issue must be reported within 24 hours of delivery with clear photos or videos.

Orders can only be cancelled before dispatch. Once an order has been shipped, cancellation may no longer be possible.

For complete details, please refer to our Return & Cancellation Policy.

7. Product Care

Customers are responsible for using and caring for products properly after delivery.

Damage caused by improper use, accidents, modifications, scratches, or general wear and tear may not qualify for a return or replacement.

8. Website Content

All images, graphics, product descriptions, logos, text, videos, and other content on the C-SHARK website are owned by or licensed to C-SHARK unless otherwise stated.

You may not copy, reproduce, modify, distribute, or commercially use our content without prior permission.

9. Promotions

Promotional offers, discounts, and campaigns may have their own terms and conditions.

C-SHARK reserves the right to modify or end a promotion at any time, subject to any specific terms communicated for that promotion.

10. Privacy

We collect and use customer information only as necessary to process orders, provide customer support, arrange delivery, and operate our services.

Please refer to our Privacy Policy for more information about how customer information is handled.

11. Changes to These Terms

C-SHARK may update these Terms & Conditions from time to time. The latest version will always be published on our website.

By continuing to use our website or placing an order after an update, you acknowledge the updated terms.

12. Contact

If you have any questions regarding these Terms & Conditions, please contact C-SHARK through our official website or social media channels.

C-SHARK
Bangladesh
cshark.online