At C-SHARK, we want every order to arrive in the condition you expect. Please read the following policy before placing your order.

Returns

We do not accept returns for change of mind, personal preference, incorrect size selection, or simply because you no longer want the product.

Returns are only accepted for a valid reason, such as:

• The product arrived damaged or broken.

• You received the wrong product.

• The product has a manufacturing defect.

If you receive a damaged, incorrect, or defective item, please contact us within 24 hours of delivery with clear photos or videos of the product and packaging. We will review the issue and provide the appropriate solution.

Products must be unused and returned in their original condition and packaging.

Non-Returnable Situations

We cannot accept returns for:

• Change of mind

• Personal preference

• Minor differences in appearance due to lighting or screen settings

• Damage caused after delivery

• Improper use or handling

• Products that have been worn, modified, or damaged by the customer

Order Cancellation

Orders can only be cancelled before they are dispatched.

Once an order has been shipped, cancellation is no longer available.

If you need to cancel an order, contact us as soon as possible through our official contact channels with your order number.

Refunds & Replacements

If your return request is approved, we may provide a replacement or refund, depending on the nature of the issue and product availability.

Refunds, where applicable, will be processed through the original payment method or another agreed method.

Important

Please inspect your package immediately after delivery. If there is any issue with your order, contact us before using or wearing the product.

C-SHARK reserves the right to review each return request and determine whether it qualifies under this policy.